What information do we collect?
You may visit our Site anonymously, in which case we gather only web server log file information such as your IP address, browser type, referring/exit pages, web pages visited, operating system and domain name of your Internet service provider. We use this information to administer the Site, understand how visitors navigate through the Site and to improve visitors’ experience when using the Site. In order to purchase and use certain of our Products and Services, however, you must first create an account on the Site. In order to create an account you are required to provide certain Personal Identifiable Information, and choose a password to protect your account.
You may not allow any third party to share or otherwise use your password. You are responsible for your use of the Site and Products and Services and for preventing unauthorized use of your password. If you believe there has been any breach of security such as the disclosure, theft or unauthorized use of your password or any payment information, you must immediately provide notification to us at firstname.lastname@example.org. Zabra is not responsible for any loss that you may incur as a result of any unauthorized person using your account or your password.
We collect information from you when you register on our Site, place an order for Products and Services, subscribe to our newsletter, respond to a survey or fill out a form.
For what purposes do we use your information?
Any of the information we collect from you may be used in one of the following ways:
– To personalize your experience and help us to better respond to your individual needs
– To improve our Site based on the information and feedback we receive from you
– To improve customer service by more effectively responding to your customer service requests and support needs
– To process transactions
– To administer a contest, promotion, survey or other Site feature
– To send periodic emails to you containing information and updates pertaining to your order, in addition to occasional company news items, updates, related product or service information, etc. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of secure cloud-based servers. All supplied sensitive/credit information is encrypted and transmitted via Secure Socket Layer (SSL) technology. It is only accessible by those authorized with required access rights to such systems. The information is kept confidential.
Yes. Cookies are small files that a website or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables such websites and/or service providers’ systems to recognize your browser and capture and remember certain information.
Do we disclose any information to outside parties?
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our Site, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our Site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging onto the Site.
Children’s Online Privacy Protection Act Compliance
In order to comply with the Children’s Online Protection Privacy Act (COPPA), Zabra has adopted the following policy (the “Policy”). The Policy controls how we deal with information relating to individuals under the age of 13.
If you are under the age of 13, we may ask for an email address from you without prior consent from you parents under the following circumstances:
• In order to allow one-time communication with you, after which time your email address will be deleted.
• To protect your safety while browsing the Site.
• To protect the security or liability of the Site or in response to a request from a court or law enforcement.
If you are under the age of 13, before providing us with any other information, we ask that you have obtained permission to do so from your parents. If we have reasonable doubts relating to the validity of you having obtained such permission, we may ask for confirmation by requesting one or more of the following:
• Signed form, via mail.
• Telephone confirmation.
• Digital signature.
We will not disclose any information obtained from anyone under the age of 13 to any third parties unless we are explicitly directed to do so in the course of providing services to parents. We will never collect more information from children under the age of 13 than is reasonably necessary to allow them to participate in the use of the Site.
If you are under the age of 13, when browsing the Site, we highly recommend that you do not give reveal any information about your identity, including, without limitation, your real name (as opposed to a “screen name”, which should be dissimilar to your actual name), email address, address, phone number, hobbies, interests, or any other personal identifiable information. Furthermore, you should never agree to meet anyone you meet via Zabra or any website suggested by Zabra without first seeking permission from your parents/guardians and being accompanied by a responsible adult.
If you are a parent or guardian and wish for any information about your child to be disclosed to you or removed from Zabra, please contact us at email@example.com. This Policy is intended to protect children while using Zabra, while still allowing them to participate as and when appropriate.
This Policy applies if you are 13 or under. Any user found to be falsely claiming to be an age that they are not (either older or younger than their real age), if disclosed, may be banned from further participation and your activity may be reported to your ISP or a relevant law enforcement authority, who may take further action at their discretion.
With your permission, we will collect and analyze information about your children’s online and mobile device activities and contacts. To set up each child profile on your account we ask you to provide the certain Personal Identifiable Information for each child, along with additional information that may include each child’s mobile phone number, email address and various online profile log-in credentials. The Products and Services we offer may collect a record of your child’s online and mobile activities, including:
– the online profile/screen names, mobile telephone numbers and email addresses they and their friends use, and in certain situations the text of the online or mobile phone SMS posts and conversations themselves;
– the geographic location of your child’s mobile device;
– your child’s social networking activity and contacts;
– photographs sent, received or uploaded to the Internet by your child; and
– the websites your children visit from their mobile device.
In the course of providing our Products and Services, we may access and store the information contained in your child’s various social networking accounts. The specific information that we may access depends on what explicitly allowed for by the social network in each social network’s Terms of Service. We use the information from the social networks to provide reports and notifications as set forth in the description of our Products and Services. As we do not have control over the user interface provided by social network platforms, we do not accept any responsibility for any changes or problems with the interface or exchange of information provided by any social network.
Terms and Conditions of Use
Please also visit our Terms and Conditions of Use section establishing the use, disclaimers, and limitations of liability governing the use of our Site.
This policy was last modified on 11/1/2012.